It’s the simple additions to your service that improve patient satisfaction, start offering medicines delivery to all of them today
May 12, 2025 NHS Medications
At SimplyMeds Online, we make it easy to order prescription medications for your pet from the comfort of your home. Whether your vet has issued a prescription for your dog, cat, or another furry friend, here’s everything you need to know about how to fill a vet prescription with us.
To dispense a prescription from your vet, we’ll need a valid, signed prescription. You can upload it directly when placing your order, or send it to us via email or post. Please note: we can only process your order once we’ve received and verified the original prescription.
If you’re not sure if your prescription is valid or if the product matches what your vet has prescribed, feel free to reach out – our pharmacy team is happy to help.
The prescription must meet UK veterinary regulations. It should clearly include:
If your vet is prescribing a human medicine under the prescribing cascade – for example, where no suitable veterinary medicine is available – they must provide a clinical justification on the prescription, along with the wording: ‘This medicine has been prescribed under the veterinary cascade’.
Placing an order with SimplyMeds Online is quick and straightforward:
As a registered UK online pharmacy, we can only dispense medications that exactly match the prescription. Please double-check the product strength and quantity before ordering.
Once we’ve received your vet prescription, our pharmacist will review it to ensure it meets all legal requirements and matches your order. If there’s anything missing or unclear, we’ll get in touch to resolve it quickly.
As soon as your prescription is approved, your pet’s medication will be dispensed and dispatched via your selected delivery method. We aim to process prescriptions as efficiently as possible – most orders are dispatched the same day we receive a valid prescription.
Your vet may charge a small fee to write a private prescription. This is a separate cost from the price of the medication and is set by your vet practice.
Most prescriptions are valid for 6 months, but this can vary depending on the medication – especially controlled drugs, which are only valid for 28 days. Always check with your vet if you’re unsure.
Only if your vet has authorised repeats. This will be clearly stated on the prescription. We’ll keep track of how many repeats are left and let you know when a new prescription is needed.
The prescribing cascade is a legal framework that allows vets to prescribe unlicensed medicines (often human medications) when there’s no suitable veterinary alternative. If your vet follows this route, they must explain their clinical reasoning on the prescription.
Absolutely – our pharmacist and customer service team are here to support you. If you need help uploading your prescription or have a question about your pet’s medication, don’t hesitate to get in touch.
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It’s the simple additions to your service that improve patient satisfaction, start offering medicines delivery to all of them today